• Privacy Policy
  ARTERIA Networks Corporation, TSUNAGU NETWORK COMMUNICATIONS INC. , ARTERIA Engineering Corporation and GameWith ARTERIA Corporation (hereinafter called “ARTERIA Group”) provide information and communication services to our users through broadband and telecommunication businesses and operation of esports competitions, etc., Being profoundly aware of the importance of protecting and strictly handling all of the personal information of users, business partners, employees and other parties that are made available to the Company in the course of business, ARTERIA Group has established and observes the following privacy policy in conducting corporate activities.
  
  ARTERIA Group shall comply with all laws, regulations, guidelines established by the Japanese government and other norms regarding the proper handling of personal information and shall collect, use and provide personal information only for purposes specified to the extent necessary for business activities unless otherwise stipulated by laws or other regulations. Further, we shall implement measures to prevent the unauthorized use thereof. In cases where the ARTERIA Group companies have separately established a purpose of use for personal information, such purpose of use shall take precedence.
• Establishment of Safety Management system (Measures)
  The Company will implement the following measures for appropriate handling of personal information (in this paragraph, “personal information” includes personal data held by the Company).
  ・We shall organize the steering committee which promotes personal information protection, oversees the establishment and operation of “Personal Information Protection Management System”.
  ・We shall devise reasonable safety, corrective and preventive measures that address the technical, organizational and other aspects of risks such as unauthorized access to personal information and leakage, loss and damage thereof.
  ・We shall establish internal rules regarding the proper handling of personal information, educate all of our executives and employees so that they understand the rules, importance of protecting personal information and handle personal information properly.
  ・We shall establish, implement, maintain and continually improve “Personal Information Protection Management System” for the protection and proper handling of personal information.
   
• Collection and Use of Personal Information
  • Purposes of Use
    ARTERIA Group shall use the collected personal information within the scope of the following unless otherwise stipulated by laws or other regulations.
    ・To provide the products and services which customers ordered
    ・To send various notices to the customers
    ・To contact for the purpose of the business-related communication
    ・To verify the identity of the inquirer and process the relevant inquiry
    ・To view personal information published on social media, etc., in order to ascertain the operation status of products and services
    ・To provide customers with information on products, services, events, campaigns, surveys, etc. of the ARTERIA Group and its partner companies by sending letters, e-mails, telephone calls, visits, etc., and to distribute advertisements tailored to the interests of customers, etc.
    ・To analyze data on interest, demand, satisfaction, etc. based on personal information obtained in the course of business activities and information such as browsing and activity history on websites, etc.
    ・To contact individuals in connection with recruitment activities, to provide information on events such as company information sessions, to send materials, to confirm their identity, etc.
    ・To examine applicants’ qualifications on recruitment
    ・To conduct personnel and human resource management of employees
    ・For other purposes consented by customers themselves in advance
    ・To carry out the consignment work from business partners
  • Optionality of provision of personal information
    It is optional for our customers to provide personal information.
    However, if the customer doesn’t provide required information, ARTERIA Group may not be able to provide products and/or services the customer applied.

  • Provision of Personal Information to third parties
    ARTERIA Group may not provide personal information to third parties except in any of the cases below;
    ・When the customer agrees in advance, We may provide to the extent of consent.
    ・We will provide name and account number to financial institution with document or electronic data for billing and receiving concerning fees of services etc.
    ・When requested for disclosure based on laws and regulations, we may provide it to external organizations.

  • Outsourcing of handling of Personal Information
    ARTERIA Group may outsource to handle some or all of personal information to external suppliers in order to facilitate our business.
    In this case, we shall select external suppliers who handle personal information properly with adequate security control measures, conclude an outsourcing agreement with them, and obligate to take security control measures.
  • Joint Use of Personal Information
    ARTERIA Group may jointly use the collected personal information as follows:
    1. Categories of Joint use Personal Data
    Name, address, date of birth, gender, contact information (telephone number, fax number, e-mail address, etc.), employer information (including department and position), account number, purchase information, and family information obtained for " 1Purpose of Use”
    2. Scope
    ARTERIA Group companies
    3. Purpose
    Purposes of use as stated in " 1Purpose of Use”
    4. Entity responsible for management of personal data that is used jointly
    ARTERIA Networks Corporation
  • Information to be automatically collected
    ARTERIA Group have installed surveillance cameras in our facilities as physical security control measures. On our website, we record access logs to evaluate our own website. We may also use cookies and other tracking technologies. Should cookies be enabled on your browser, we will obtain information stored in the cookies (It may include but not limited to the name of the domain, name of the host, IP address, type of browser and OS, order of clicks, and dates and times the site was accessed).
     
• Inquiries about Personal Information
  • ARTERIA Group shall address, in good faith, requests from a customer or his/her agent for disclosure, correction, stoppage of use, or stoppage of provision to third parties of the personal data retained by ARTERIA Group, complying with relevant laws. Please direct all such requests to the Inquiry & Consultation Desk at each Group company. For inquiries concerning personal information, personal identification documents are required as a proof of identity of the customer or his/her agent.
  • For inquiries concerning personal information, please contact the Inquiries below. Depending on the contents of the inquiry, there may be cases where personal identification documents are required as a proof of principal or his/her agent’s identity. Inquiries regarding joint use should be directed to the ARTERIA Personal Information Inquiry Desk.
    
    【Personal Information Inquiry & Consultation Desk, ARTERIA Networks Corporation】
    *Inquiries may be submitted by e-mail or regular mail in the Japanese language only. Matters concerning joint use within ARTERIA Group should also be directed to this contact.
    E-mail: privacy-policy@arteria-net.com
    Sumitomo Fudosan Shimbashi Building, 6-9-8, Shimbashi, Minato-ku, Tokyo, 105-0004, Japan
    
    【Personal Information Inquiry & Consultation Desk, TSUNAGU NETWORK COMMUNICATIONS INC.】
    *Inquiries may be submitted by e-mail in the Japanese language only.
    E-mail: privacy@tsunagunet.com
    
    【Personal Information Inquiry & Consultation Desk, ARTERIA Engineering Corporation】
    *Inquiries may be submitted by regular mail in the Japanese language only.
    Sumitomo Fudosan Shimbashi Building, 6-9-8, Shimbashi, Minato-ku, Tokyo, 105-0004, Japan
    
    【Personal Information Inquiry & Consultation Desk, GameWith ARTERIA Corporation】
    *Inquiries may be submitted by regular mail in the Japanese language only.
    Sumitomo Fudosan Shimbashi Building, 6-9-8, Shimbashi, Minato-ku, Tokyo, 105-0004, Japan

This policy shall be enforced from May 1, 2025.

Tatsuya Abe
Representative Director, President, ARTERIA Networks Corporation

Norimasa Gaun
Representative Director President, TSUNAGU NETWORK COMMUNICATIONS INC.

Noriyuki Minamikawa
Representative Director President, ARTERIA Engineering Corporation

Yohei Kawamoto
Representative Director President, GameWith ARTERIA Corporation

Information Security Policy

Certification Registration Number	IS645083
Standard	ISO/IEC 27001:2022
Initial registration date	March 10, 2006
Registered Office	ARTERIA Group （ARTERIA Networks Corporation/TSUNAGU NETWORK COMMUNICATIONS INC./ARTERIA Engineering Corporation/GameWith ARTERIA Corporation) The planning and development, sales, design, construction, operation and maintenance related to the following businesses. 1. Telecommunications business. 2. Data center business. 3. Power-related business for condos. 4. Telecommunications construction business. 5. The operation of distribution studios for esports competitions. Statement of Applicability, Version 5.