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ARTERIA Hikari Internet Access

Service Overview

Our wide range of bandwidths runs from 100 Mbps, suitable of office use, to upload and download speeds of 10 Gbps able to handle large-volume traffic such as video and other rich content and cloud services. We offer a selection of optimal plans to meet customer’s needs and applications. Our Standard Plan is provided on a best-effort basis suitable for customers who seek to keep operation costs down; while the Premium Plan is available for customers who wish to secure a certain level of guaranteed bandwidth for important data that requires stable bandwidth, such as backbone or voice systems.

Features

  1. FEATURE1

    Japan’s fastest internet connection service with upload and download speeds of 10 Gbps

  2. FEATURE2

    Stable telecommunications with a dedicated access line

  3. FEATURE3

    Multigigabit Ethernet support (2.5 Gbps / 5 Gbps)

FEATURE1
Japan’s fastest internet connection service with upload and download speeds of 10 Gbps

Our wide range of bandwidths runs from 100 Mbps, suitable of office use, to upload and download speeds of 10 Gbps able to handle large-volume traffic such as video and other rich content and cloud services. We offer a selection of optimal plans to meet customer’s needs and applications. Our Standard Plan is provided on a best-effort basis suitable for customers who seek to keep operation costs down; while the Premium Plan is available for customers who wish to secure a certain level of guaranteed bandwidth for important data that requires stable bandwidth, such as backbone or voice systems.

FEATURE2
Stable telecommunications with a dedicated access line

This is an internet connection service with a dedicated access line that provides each customer with a single optical fiber. This service is relatively unaffected by other user traffic, unlike shared lines that have multiple users, enabling stable use of telecommunications.

FEATURE3
Multigigabit Ethernet support (2.5 Gbps / 5 Gbps)

Our copper line connections support multigigabit Ethernet (2.5GBASE-T / 5GBASE-T). We provide multigigabit Ethernet compatible equipment that allows use of existing LAN cabling (Cat5e and aboves*3) without necessitating upgrade work, enabling a seamless transition to a 2.5 Gbps or 5 Gbps LAN environment.

en_arteriahikari_Internet_04

*3 To use a 10 Gbps connection with copper line, please use Cat6A or higher LAN cables. Moreover, we recommended using Cat7 or higher LAN cables as the standard speed may not be achieved with some Cat6A LAN cables due to their individual characteristics.

Conceptual image of service provision

Conceptual image of service provision

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Conceptual image of telecommunication (Premium Plan)

The Premium Plan guarantees a certain bandwidth that is always available to be used for telecommunication. Communications that exceed the guaranteed bandwidth are provided on a best-effort basis. Burst communications up to 1 Gbps are possible.

SLA (service level agreement)

Guaranteed network delay time
If we receive a valid complaint from a contracted customer that the monthly average (nationwide average) for IP packet round trip time at all hubs across a network area designated by us is 25 milliseconds or longer, we will discount the monthly basic service charge .
Guaranteed availability
If we receive a valid complaint from a contracted customer that the cumulative time for network equipment or access equipment unavailability for one month is 43 minutes or longer, we will partially discount the monthly basic service charge.
Total non-operating time Reduction in monthly basic charge
43 minutes up to 14 hours 24 minutes 1/30 of charge
14 hours 24 minutes up to 36 hours 1/10 of charge
36 hours up to 72 hours 1/3 of charge
72 hours or more Total amount
Packet loss rate guarantee
If we receive a valid complaint from a contracted customer that the monthly average packet loss rate across an entire backbone network designated by us is 0.2% or higher, we will discount the monthly basic service charge.

Service plans and pricing (excluding tax)

Standard Plan (best-effort basis)

The Standard Plan offers a low-cost, high-speed internet connection service provided on a best-effort basis.
Customers can select the most suitable service from a range of 100 Mbps to 10 Gbps lines to suit their office scale and business applications.

Line Bandwidth No. of IPs No. of available
fixed IPs
Monthly basic charge
100Mbps Upstream/Downstream 100Mbps IP1 1 22,000 yen
IP8 5 32,000 yen
IP16 13 52,000 yen
IP32 29 69,000 yen
200Mbps Upstream 200Mbps
Downstream 1Gbps
IP1 1 24,000 yen
IP8 5 34,000 yen
IP16 13 54,000 yen
IP32 29 71,000 yen
500Mbps Upstream 500Mbps
Downstream 1Gbps
IP1 1 26,000 yen
IP8 5 36,000 yen
IP16 13 56,000 yen
IP32 29 73,000 yen
1Gbps Upstream/Downstream 1Gbps IP1 1 42,000 yen
IP8 5 60,000 yen
IP16 13 70,000 yen
IP32 29 87,000 yen

Interface specification: 1000BASE-T

Line Bandwidth No. of IPs No. of available
fixed IPs
Monthly basic charge
2.5Gbps Upstream/Downstream 2.5Gbps IP1 1 46,000 yen
IP8 5 65,000 yen
IP16 13 78,000 yen
IP32 29 95,000 yen
5Gbps Upstream/Downstream 5Gbps IP1 1 80,000 yen
IP8 5 108,000 yen
IP16 13 135,000 yen
IP32 29 160,000 yen
10Gbps Upstream/Downstream 10Gbps IP1 1 170,000 yen
IP8 5 198,000 yen
IP16 13 230,000 yen
IP32 29 268,000 yen

Interface specification: 2.5GBASE-T / 5GBASE-T / 10GBASE-T (automatic selection through multigigabit Ethernet support), 10GBASE-LR

Premium Plan (Guaranteed bandwidth across a certain area)

The Premium Plan guarantees the bandwidth across a certain area to ensure stable bandwidth and enable an optimal internet connection services for important data telecommunications.
Customers can select the most suitable line for their use and applications from a contract bandwidth with upload and download speeds of up to 1 Gbps.

Line Bandwidth No. of IPs No. of available
fixed IPs
Monthly basic charge
10Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 10Mbps)
IP1 1 56,000 yen
IP8 5 65,000 yen
IP16 13 84,000 yen
IP32 29 100,000 yen
30Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 30Mbps)
IP1 1 109,000 yen
IP8 5 118,000 yen
IP16 13 137,000 yen
IP32 29 153,000 yen
50Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 50Mbps)
IP1 1 163,000 yen
IP8 5 172,000 yen
IP16 13 191,000 yen
IP32 29 208,000 yen
100Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 100Mbps)
IP1 1 299,000 yen
IP8 5 308,000 yen
IP16 13 327,000 yen
IP32 29 343,000 yen
200Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 200Mbps)
IP1 1 583,000 yen
IP8 5 621,000 yen
IP16 13 663,000 yen
IP32 29 710,000 yen
500Mbps Upstream/Downstream 1Gbps
(Upstream/Downstream 500Mbps)
IP1 1 1,257,000 yen
IP8 5 1,338,000 yen
IP16 13 1,427,000 yen
IP32 29 1,526,000 yen

Interface specification: 1000BASE-T

Initial cost is 100,000 yen (excluding tax) for installation and construction work conducted on weekdays between 09:00 and 17:30). For installation and construction work on weekday nights or holidays, please contact your sales representative.

When requesting IP32, separate application and processing by JPNIC is required. Please consult with your sales representative for details.

The minimum usage period is one year. If the user cancels the contract before the end of the minimum usage period, the user will be charged the contract amount for the remaining number of days.

Please inquire for IP64 and later.

Solution services and optional services

Solution services

Solution service Service overview
Business VPN type Y This service uses the IPsec encryption protocol to enable construction of a multi hub network in a secure environment.
VSR Managed Service VPN Plan A full-featured support system provides 24 hour, year-round support to ensure reliable, stable VPN connections between hubs. 
Router Option Service This is a fully custom-built closed IP-VPN service using Cisco or NEC routers.
NEC routers can provide an SaaS Connection Diversion Function that diverts specified SaaS’s via different routes.
Business Security UTM This all-in-one UTM solution service offers highly reliable security while helping to keep operation costs in check.
VSR Managed Service Security Plan A UTM solution services that supports customers’ network security operations.
Optical Telephone Business An IP telephone service that can be used in conjunction with wide-area, high quality line services.

Not available for Standard Plan 2.5 Gbps, 5 Gbps, and 10 Gbps lines. 

Optional Services

Optional Service Service overview
Domain Acquisition Proxy Service This service provides a full range of services from original domain acquisition to management and operation. 
DNS Hosting Service This service provides DNS server management and operation required for management of an IP address on our customers’ behalf.
Onsite Cabling Managed Pack This service provides onsite cable connection between ARTERIA Hikari connection points and customers’ racks inside a data center.
VOSS(VECTANT Online Support System) Total 24-hour, year round web-based monitoring from network equipment to server and construction and fault notification service.

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